Frequently asked questions
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How do I make an appointment for a pawnshop?
Appointments are required for clearance operations (loan repayment and item collection) and renewals. Appointments are available in the mornings without appointment, and in the afternoons by appointment.
To book an appointment, simply go to the following page: click here.
Choose your operation, select it and then search for an available date. Once you have selected your appointment slot, create your account (which is different from your "personal space" account) and validate it. Within a few minutes, you'll receive confirmation by email and on your phone.
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I've deposited several pieces of jewelry. Can I have one back?
No, it is not possible to recover only some of the items included in a single loan contract. Objects belonging to the same loan contract will all be returned at the same time, when the loan and interest are repaid.
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How many times can I renew my contract?
You can renew your contract as many times as you like, with no time limit.
Please note: if you wish to renew your contract, don't miss the expiry date. After this date, you will no longer be able to renew your contract, and your item will be put up for sale by public auction. You can renew your contract 30 days before the expiry date.
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How much will you lend me?
The amount of the loan offered depends on the estimated value of your item on the public auction market. When you deposit your item, specialized experts assess its value. We will offer you a loan of 50-60% of this value.
Exemple : si vous déposez un sac que vous avez acheté 1200, et que les experts du Crédit Municipal de Paris estiment qu'il vaut 800 euros sur le marché des enchères publiques, la somme prêtée s'élèvera à environ 450 euros. Exemple indicatif, non contractuel.